Recent Articles
How To Send Documents To Tenants Via COHO
Learn how to efficiently share important legal or property-related files directly with your tenants through the COHO platform. We have already seen people issuing Section 13 Notices, Renters Rights Act Prescribed Information Sheets and Credit Control ...
How can I integrate with COHO? (Open AI and Zapier)
In order to open up our system and to make customers expand COHO without having to wait for us to include things in our roadmap, we’ve started to open some of our processes. While integration can mean a bunch of things, we have opened 2 ways to ...
Using COHO Tenancy Agreements
Using COHO’s New Tenancy Agreement Templates This guide explains how to set up and use COHO’s new pre-populated tenancy agreements, which include all the required merge fields and tags. 1. Download COHO’s Pre-Populated Agreement To use the new ...
If a payment has been manually added in Xero, it can cause a sync error in COHO.
To resolve this, please follow the steps below: Remove the payment and void the invoice in Xero. Remove the rent due along with its payment in COHO. Perform a sync for the specific tenant in COHO. Please note that once an invoice is created in Xero, ...
TDS - How do I setup my refund payment?
When it gets to getting a refund from TDS for a deposit you registered as a branch under our COHO head office, you will have to go through these steps: - Make sure you have created a user to access that account on TDS platform. To do this, head to ...
Popular Articles
TDS User Guide
What is TDS? TDS is one of the main deposit protection scheme in the UK https://www.tenancydepositscheme.com/. Using it from COHO will use their custodial scheme, and is free of charge. Setting up TDS The set-up of the integration between TDS and ...
Deleting a Property
If you would like to delete a property in COHO, simply navigate to the property by searching for it. Once opened, scroll down to "Property Details", where you'll see a "Deactivate" button, and click this. Once deactivated, COHO will redirect to your ...
How to refund overpaid rent
If you want to refund rent, take the following steps: 1) Go to the tenants rent collection panel 2) Click on "+ Money Due" 3) Select "Tenant Costs", and in the description type "Rent Refund", and select the date refunded, and click "Save" 5) Against ...
Using COHO
COHO has been created to be as easy to use as possible. When you log into your account, you default to the main organization page. Organization Level This page has very top level information that includes all properties and all tenants. From your ...
Onboarding
See also a YouTube video on Onboarding for a single applicant here: The Onboarding panel in COHO has been designed as an easy to follow 6 step process. When you’re ready to begin a new onboarding of a new tenant you can navigate to the Onboarding ...