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Recent Articles
Creating a Grouped Tenancy
Creating a Grouped Tenancy is intended to be used for one or more tenants that are all required to go through the Onboarding process together and sign the same tenancy agreement. Please also see the main Product Guide for Onboarding - ...Tenancy Agreements Explained
Learn how to handle tenancy agreements. This echoes to the articles: Merge fields guide, Grouped tenancies explained and Joint-tenancies explained. Tenancy 101 Whenever a room or a property as a whole is rented for a period of time by one or multiple ...Grouped Tenancies Explained
Learn how to group multiple tenancies of a single property into one agreement. This echoes to the article tenancy agreements explained and joint-tenancies explained. Tenancy 101 Whenever a room or a property as a whole is rented for a period of time ...Joint-Tenancies Explained
Learn how to add multiple tenants into one tenancy. This echoes to the articles tenancy agreements explained and grouped tenancies explained. Tenancy 101 Whenever a room or a property as a whole is rented for a period of time by one or multiple ...How to re-assign a rent payment for the same tenant
This article is for when you have assigned a rent payment to the incorrect charge on a specific tenancy. This works for when you are using OpenBanking or logging payments manually. (This is not for when you have assigned a payment from OpenBanking to ...
Popular Articles
Deleting a Property
If you would like to delete a property in COHO, simply navigate to the property by searching for it. Once opened, scroll down to "Property Details", where you'll see a "Deactivate" button, and click this. Once deactivated, COHO will redirect to your ...Using Coho
COHO has been created to be as easy to use as possible. When you log into your account, you default to the main organization page. Organization Level This page has very top level information that includes all properties and all tenants. From your ...How to show deposit repayment on settlement statement
If you are due money back from the deposit scheme due to arrears, or due to damage to the property, and you want to show this as payable to the property owner, take the following steps: 1) Ensure the correct charges are on the rent schedule. Do this ...How can I embed a YouTube link into the Welcome Pack?
The Welcome Packs in COHO are a great place to share useful and important information with your tenants. When adding information into the Welcome Packs, you are able to embed YouTube links for your tenants to watch. If you want to add a YouTube embed ...Creating a Grouped Tenancy
Creating a Grouped Tenancy is intended to be used for one or more tenants that are all required to go through the Onboarding process together and sign the same tenancy agreement. Please also see the main Product Guide for Onboarding - ...