How do I deactivate a property or room?

How do I deactivate a property or room?

Deactivating a Property

Log into your COHO account and navigate to the property you wish to deactivate. Exercise caution if you have active tenancies on the system.

Scroll down to the 'Property Details' panel

Click 'Deactivate property'



You will then be asked if you are sure? Click 'Ok' or 'Cancel'



You will then be redirected to your main portfolio page and you will see the property that has been deactivated as 'greyed out'. You can choose to 'Activate' the property or to delete it entirely from the system.





Deactivating a room

Deactivating a room follows a similar process to deactivating a property. Exercise caution if you have active tenancies on the system.

First navigate to the room to deactivate and scroll down to the 'Room Details' panel.

Click 'Deactivate room'



You will then be asked if you are sure? Click 'Ok' or 'Cancel'



You will then be redirected to the property page and you will see the room that has been deactivated as 'greyed out'. You can choose to 'Activate' the room or to delete it entirely from the system.



    • Related Articles

    • Deleting a Property

      If you would like to delete a property in COHO, simply navigate to the property by searching for it. Once opened, scroll down to "Property Details", where you'll see a "Deactivate" button, and click this. Once deactivated, COHO will redirect to your ...
    • Moving tenants from one room to another

      Occasionally the need might arise to move a tenant from one room to another. Here are the steps to do that, depending on what the scenario is: Scenario 1: The tenant lived in one room, and has now moved to a new room This almost always requires an ...
    • Property Ownership Changes or Updating Information

      There may be circumstances where you need to change or update the Property Ownership details. It is important to ensure that you choose to regenerate the financial items as all existing information will point to the old property owner information. ...
    • A room is unavailable, how do I change it?

      To change the availability of a room: Step 1 Navigate to the room you wish to change Step 2 Navigate to the Tenant Find panel and expand the panel. Step 3 You will see the option to 'Change availability' on the panel:
    • I want to cancel my account on COHO. How do I do this?

      Before we talk about cancelling your account on COHO, we'd like to understand why. If support or training is required, we have many resources available to you which includes the following: Product Guide - ...