How To Send Documents To Tenants Via COHO
This guide simplifies the document management process to ensure your communication remains organized and professional.
Step 1
Navigate to the tenancy you wish to send the document to. (Or any tenancy if you're sending a document in bulk) and head to the "Communications Panel".
Step 2
You can then select to send a new document, Select the Recipient(s), Give your File a title and upload your document.
Step 3
If your tenant has joined COHO you can request acknowledgement from them here. If not, they will still be issued the document via email without the option to acknowledge it.
Step 4
Once the document has been sent, within the "Notices" panel you will be able to see the following:
• Your document "Section 13 Notice - April 2026".
• When it was served "7 April 2026"
• How it was served "via email to vannvogstad+txclementine@gmail.com. Available on their COHO account since 7 April 2026"
• The status of the acknowledgment (if applicable).
All notices will be sent via email, tenants who have joined COHO will also have them available in their tenancy dashboard where they can view or acknowledge them.
PLEASE NOTE - Notices can not be withdrawn, unsent or deleted.
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