Amending deposit record or adding deposit record on adding tenancy

Amending deposit record or adding deposit record on adding tenancy

There may be circumstances where the deposit type needs to be changed or, when adding a tenancy to COHO in the first instance, you need to add a deposit record to the tenants rent schedule.

Changing the Deposit type

Navigate to the tenancy / room that requires changing and click 'edit' underneath the Active Tenancy.


On 'Tenant money held? (e.g. Deposit)'  you will need to make the required changes. Use the drop down menu to select the correct deposit type and enter / change the amount if required. 

Please note that if you are changing the amount, this will need to be reflected on the tenants rent schedule as the system will not update this automatically.
Also, it is good practice to ensure the correct information is also entered on the tenants 'Deposit Management' panel. 


Updating the Deposit record on the Rent Schedule

If the Deposit amount has been changed, you may need to update the tenants rent schedule.

First, navigate to the tenants Rent Collection panel and click to 'Show panel content'

If you HAVE added a Deposit record: Identify the deposit record on the Rent Collection panel and click to 'view' the record. 

You will then need to click 'Dissociate' which will un-assign the deposit record. Once this has been completed, you will need to click '+ Money Due' to create a new Deposit record with the updated Deposit amount.

Once the new Deposit record has been added, you can then reconcile the record. 

Adding a Deposit record when adding a tenancy


If you HAVE NOT added a Deposit record: Navigate to the Rent Schedule and you can go ahead and click '+ Money Due' to add the record, and then reconcile the deposit record.

    • Related Articles

    • Tenancy Agreements Explained

      Learn how to handle tenancy agreements. This echoes to the articles: Merge fields guide, Grouped tenancies explained and Joint-tenancies explained. Tenancy 101 Whenever a room or a property as a whole is rented for a period of time by one or multiple ...

    • Tenancy Agreement Templates

      You can save tenancy agreement templates into COHO to easily re-use them when creating a tenancy agreement. Adding a new template Head to the onboarding panel of the main dashboard page, and click on the cog icon on the top right of the panel, to ...

    • Grouped Tenancies Explained

      Learn how to group multiple tenancies of a single property into one agreement. This echoes to the article tenancy agreements explained and joint-tenancies explained. Tenancy 101 Whenever a room or a property as a whole is rented for a period of time ...

    • Replace a Tenancy Agreement

      When onboarding a new tenancy in COHO, it's important to ensure that the tenancy agreement reflects the intended terms. The tenancy agreement is not signed yet There is an onboarding for it 1. Find the Onboarding: Log into your COHO account and ...

    • Moving a Tenancy

      If you have a tenant that wishes to switch rooms, you have the option to 'Change room' on COHO. Before moving the tenancy from one room to another, it is important to understand the consequences: WARNING Legally there is no connection at all between ...