How do I change my notification settings?
You can choose which notifications you receive as well as how you receive them at any time.
First, log into your COHO account and click the settings icon under the drop down menu on your profile:
Your details
The top section of the settings allows you to change your name, email address, mobile number, password and profile picture.
Subscriptions
The subscriptions section allows you to change your notification settings.
Each section is segmented allowing you to control all notifications from the system. Here you can turn on/off settings and choose whether the notifications are sent immediately or grouped.
Default (Grouped): This is the default overall notification for the whole section. i.e., instead of having to go into each section and set it manually.
(Grouped): The system will wait a while to gather all notifications within the section and send them as a whole. For example, you'll have an email saying 'You have XX new actions'
Immediately: This will send the notification as soon as it is triggered. Each action will have it's own notification email.
Related Articles
How can I edit or change the trading name on my account?
You can edit or change your trading name on COHO plus other company settings on the 'Your Account' panel. To make any changes, log into your account and navigate to the 'Your Account' panel and click the settings cog in the top right hand corner. ...
A room is unavailable, how do I change it?
To change the availability of a room: Step 1 Navigate to the room you wish to change Step 2 Navigate to the Tenant Find panel and expand the panel. Step 3 You will see the option to 'Change availability' on the panel:
I do not want to track a certain compliance document, how do I turn it off?
There may be instance where you do not want to track a certain compliance document and want to stop the actions associated with it. Here is a short guide on how to turn them off. Step 1 First, navigate to the property you wish to turn a compliance ...
Property Ownership Changes or Updating Information
There may be circumstances where you need to change or update the Property Ownership details. It is important to ensure that you choose to regenerate the financial items as all existing information will point to the old property owner information. ...
How do I record a rent increase on COHO?
Q. How do I record a rent increase on COHO? Steps to resolve: Navigate to the tenancy that you wish to record a rental increase for and click 'Change rent' under the Active Tenancy. Rent change date: Here you can enter the date the rent change is to ...