There may be instance where you do not want to track a certain compliance document and want to stop the actions associated with it.
Here is a short guide on how to turn them off.
Step 1
First, navigate to the property you wish to turn a compliance document off for.
Step 2
Navigate to the compliance panel that you wish to turn off.
Step 3
On the panel, you will notice a settings cog in the right hand corner:
Click the settings cog to open a pop out window.
Step 4
Change the setting to 'Off'
Step 5
Choose your saving options.
'Save' to turn it off for the property you're currently in. 'Save for all properties' turns it off across all properties on your account.
You will find all Inactive Services at the bottom of the property so if you do need to turn it back on in the future, you can do this by scrolling to the bottom, finding the service, clicking 'Read more' and turning it back to 'Manual'.
Related Articles
How can I check that a compliance document has been served to a tenant?
If you need to check that a compliance document was served to a tenant, follow these steps: Step 1 Navigate to the tenancy Step 2 Navigate to the tenancy Compliance panel: Here, you will see the compliance documents that were served to the tenant.
I do not wish to advertise my properties on COHOs Find a Home Tenant Marketplace, how do I turn this off?
If you do not wish to advertise your availabilities on COHOs Find a Home Tenant Marketplace, please complete the following steps: Step 1 Click into the property you wish to stop advertising for Step 2 Navigate to the 'Tenant Find' panel. Please note ...
Where can I find the latest copy of the tenancy agreement mail merge document?
The latest copy of the mail merge document can be found by following these steps: 1. Log into your COHO account 2. Navigate to the Onboarding panel on the main organisation / portfolio page 3. Click the settings cog in the right hand corner of the ...
I want to cancel my account on COHO. How do I do this?
Ending your subscription To end your subscription, you must submit a cancellation request through the COHO app, using the Your Account panel. Requests made by email, support tickets, or any other channel will not be treated as valid cancellation ...
Merge Fields Guide
On different places in the software, property managers can use merge fields. Click to see the merge field guide. For tenancy agreement When the signature type is “eSignature” or “Wet Signature”, the Microsoft Word documents (.docx) will be scanned. ...